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Home > About Us > Building Lasting Unforgettable Experiences

Building Lasting Unforgettable Experiences

Building Lasting Unforgettable Experiences...  At WILLCARE, that's what we do best!  We strive to provide exceptional customer service for all our customers, including patients, their families, physicians, vendors, referral sources, and co-workers.  We view every interaction as a chance to leave our customers with positive experiences that they will never forget. 

Our BLUE program (short for Building Lasting Unforgettable Experiences of course!) recognizes those WILLCARE team members who've gone above and beyond to provide fantastic customer service.   Once a month, the WILLCARE employees that best embody the spirit of BLUE are selected to be our BLUE Stars.  Learn more about our July 2015 winners below.

Nominate A BLUE Star

Crystal Dyer

Weekend RN
Newburgh, NY Certified Branch

Why She Was Nominated:

A co-worker submitted the following, “I cannot express enough what an honest and true joy it is to work with Crystal on a daily basis. She always does whatever she can to help our team, even on her days off. I know that she's a team player, but this time she stepped up beyond anyone could even imagine. On this particular Sunday, I was scheduled not only to work, but also to be the "on call" nurse for Orange County. I had my toddler in the ER and could not find another nurse to cover the "on call" position for me. I didn't even think of asking Crystal, as she is our full time weekend nurse and already sees so many patients throughout the day. So I was so shocked and touched that she called the supervisor directly herself and VOLUNTEERED to take my on-call for me. She is not only an outstanding nurse and great co-worker, but truly an amazing person! Thank you so much, Crystal!”  Great job Crystal!  Selected 7/2015

Crystal Bruce

Personal Care Aide
Kingston, NY Licensed Branch

Why She Was Nominated:

Crystal's scheduler submitted the following nomination, “Crystal joined WILLCARE in March 2015 as a PCA newly graduated from our training program. She was immediately assigned a very unique and challenging case that had just become available since two other aides were not comfortable in returning. Crystal has managed the case with compassion and true concern for the patient, always going the extra mile on the patient's behalf. She is a true and valued part of our WILLCARE team!"  Keep up the good work Crystal!  Selected 7/2015

Meet our June 2015 BLUE Stars»

Meet our May 2015 BLUE Stars»

Meet our April 2015 BLUE Stars»

Meet our March 2015 BLUE Star»

Meet our February 2015 BLUE Stars»

Meet our January 2015 BLUE Stars»

Meet our December 2014 BLUE Stars»

Meet our November 2014 BLUE Stars»

Meet our October 2014 BLUE Stars»

Meet our September 2014 BLUE Stars»

Meet our August 2014 BLUE Stars»

Meet our July 2014 BLUE Stars»